Since my early days in a CEA showroom, I realized that automation is essential for streamlining tasks and enhancing the operational experience for both staff and users, minimizing service disruptions. Over the years, I have mastered various programming languages and tools to enhance efficiency. I frequently use PowerShell for automation projects along with simple batch CMD scripts. My enthusiasm extends to Python and all variations of the C language. Beyond typical programming, I've enjoyed creating innovative automation solutions using Office 365 Power Automate, such as bots that summarize emails in Teams, send automatic reminders and alerts during service disruptions, and perform mass file manipulations based on specific conditions.